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Welcome to the Africa FICC website, a publication of the Research Division of the Ecobank Group.

Corporate Name: Ecobank Transnational Incorporated (ETI)

Authorised Capital: 1,276,664,511.95 Dollars

Registered Number: 1986 B 1575 (May 2, 1986. Lomé -Togo)

Registered Office:

2365, Boulevard du Mono – BP : 3261 Lomé – Togo

Tel : (228) 22 21 03 03 (228) 22 21 31 68

Fax : (228) 22 21 51 19 Telex : 5170 Ecobank

E-mail : info@ecobank.com

Legal Representative: Mr. Ade Ayeyemi, Chief Executive Officer

Contact Person: Mrs. Mireille Bokpe-Anoumou, Brandmaster

Hosted by: Rackspace Ltd, Unit 5 Millington Road, Hyde Park Hayes, Middlesex, UB3 4AZ-UK

Designer: Brand Communications Limited

Ecobank wishes to draw users’ attention to the following terms and conditions of use of this website. In consideration for accessing this website, the user agrees to be bound by the terms and conditions contained herein.

Access to the site

Users of this site acknowledge that they have the requisite skills and equipment to access and use the site.

Users of this website agree to use the site for lawful purposes only. It is a criminal offence to hack, distort, damage, delete or modify any content or communication on the website, or to hinder or distort the functioning of the site, or illegally introduce data to, or modify the data on the website.

Access to the Ecobank website is free of charge. However, all incidental costs arising from third party services to enable access to the website, such as internet access charges, telephone and related telecommunication service charges shall be borne by the user, in accordance with the applicable terms of the relevant service provider.

Intellectual Property

Ecobank has title and/or rights to all the items that make up the site, particularly the data, designs, graphics, photos and audio tape. It is prohibited to reproduce, represent, commercially distribute or otherwise exploit any of the contents of the site by any means whatsoever, whether in whole or in part, without the prior express authority of Ecobank. Such action constitutes an infringement of Ecobank’s rights for which offenders may be prosecuted.

The trademarks of the publisher of this website and of its partners, and the logos that appear on this site are registered trademarks. Any reproduction, whether in whole or in part, of the said trademarks and logos, without the prior authority of Ecobank or any assignee thereof, is prohibited by law.

Contents of the site

Ecobank, its subsidiaries, affiliates, agents, employees and directors expressly disclaim all warranties, express and implied, as to merchantability and fitness for a particular purpose for all products or services offered on the Ecobank website. Ecobank also does not warrant that the website or any website linked to or from it will be free of interruption, delay, error, or omission.

Ecobank shall not be held liable for any decision taken on the basis of information provided on the Ecobank website, nor for the use that may be made thereof by third parties. Any person who wishes to use the services and/or the products presented on this site should consult the contractual terms and conditions applicable to the said products and/or services, and the fees/tariff which are available at local branches of Ecobank.

Access to the products and services presented on this site may be subject to restrictions for certain persons or in certain countries. No product and/or service shall be provided by Ecobank to any person if such product and/or service contravenes the law in his country of residence, or in any other country with which he is connected. However, it shall be incumbent on the interested party to check in advance that his legal or tax status enables him to subscribe to products and/or services presented on the site, by consulting his personal advisers.

Exclusion of Liability for Technical Equipment

Ecobank shall not be in default of any obligation if performance is hindered by events beyond its control including without limitation, internet failure, computer equipment failure or telecommunications failure. Ecobank shall also not be liable for any damage that may result to the user’s technical equipment, particularly computers, software, network equipment or any other equipment used to access or use the service and/or the information.

Exclusion of Minors

The products offered on the Ecobank website are not intended for use by minors.

Hyperlinks

The Ecobank website contains hyperlinks to sites that are not managed or controlled by Ecobank. Hyperlinks to other websites are accessed solely at the customer’s risk. In consequence, Ecobank expressly disclaims all liability for the contents and accuracy of these sites, whether for breach of contract, negligence, tort, or any other cause of action arising from the use of such websites.

Hyperlinks may not be set up to the Ecobank website without the prior authorization of the publisher.

Cookies

Users are advised that when visits are made to this site, a cookie may be installed automatically and retained temporarily in the memory of the user’s machine or on his hard disk . Cookies do not make it possible to identify users, but rather, they record information about the user’s use of the website. By visiting the website, users confirm that they consent to, and authorize Ecobank to install cookies on their computers.

Users may however deactivate the cookies using the settings in their navigation software.

Personal Details

Users agree that their personal details may be shared with other Ecobank subsidiaries, affiliates or member companies from time to time forming part of the Ecobank Group for market research and statistical analysis.

Users shall have the right to access their personal information on the website for the purpose of modifying or deleting such information when they so desire. Please do not hesitate to contact us at the following address to grant you access to your personal details: ecobank@ecobank.com

Exclusion of Liability

The User specifically acknowledges that neither Ecobank nor its officers, directors, subsidiaries, affiliates is liable for any incidental, indirect, consequential or special loss or damage whatsoever, including but not limited to loss of revenue, business, data, arising from or in any way connected with the performance or use of the site. If dissatisfied with the website or any of its contents, or with this access agreement in whole or in part, your sole and exclusive remedy is to discontinue using the website.

Law and Jurisdiction

The content and services offered on this website shall be subject to the terms of this Agreement as well as the internal policies and procedures of Ecobank.

This Agreement shall be governed by the law of the Republic of Togo, and the User submits to the jurisdiction of the Togolese courts.

Products and services offered on the site shall be governed by the law of the country indicated in the relevant website for the product or service.

Acceptance

This agreement has been read and understood by me. I certify that I am an adult and hereby accept the terms and conditions of use of the Ecobank website.

Privacy Policy

Ecobank Privacy Policy

At Ecobank, we value the trust you place in us to protect your personal information. While new technologies have dramatically changed the way information is gathered, used and stored, preserving customer trust and the confidentiality of personal information at Ecobank remains a core objective.

We believe it is important to make clear to our customers how information is being used at Ecobank, the benefits such use provides, and the protections put in place against unauthorized access and use. We respect your privacy and the confidentiality of your personal information, and we appreciate the opportunity to do business with you.

What We Collect

The non-public personal customer information we collect includes registration details for our research newsletter (optional) and statistical data on how visitors use the site.

How We Use This Information for Everyday Business Purposes

This information is used to inform our strategy to develop the website, and is not shared with any parties outside the bank. We do not, and will not, share customer information with non-financial companies for the purpose of allowing them to market their products and services to our customers. We do not disclose any non-public personal information about our customers to any other third parties, except as permitted or required by law.

How We Protect Your Information

We have developed strong security measures to protect customer privacy. We restrict access to non-public personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic and procedural safeguards that comply with federal standards to guard your non-public personal information.

If you decide to deregister from our newsletters, we will continue to adhere, as required by law, to the Bank’s current privacy policies and practices. If you have requested to be removed from marketing communications/lists, it is your responsibility to alert Ecobank of a subsequent change of address, because the address is a necessary component for identifying customers who choose not to receive marketing communications.

The Ecobank Group

Ecobank Transnational Incorporated

2365, Boulevard du Mono

BP 3261

Lomé (Togo)

Phone: (228) 22 21 03 03 / 22 21 31 68

Fax: (228) 22 21 51 19

Contact us

Contact us